SWISS offers print-at-home bag tags

ZURICH, Sep 8 - Customers travelling from Zurich and Geneva on SWISS can print out their bag tags as well as their boarding pass if they check in online, making SWISS the first airline to offer its customers this travel option extensively.

The facility is available for outbound flights on SWISS from Zurich/Geneva as well as for any onward connections, except where the passenger is connecting to a flight operated by a codeshare partner. Existing rules on the amount of free checked baggage that can be taken still apply, but customers have the ability to print tags for up to four bags.

The tags are printed in A4 format and need then to be folded, inserted into a transparent plastic pouch and attached to the bag. The plastic pouches are available free of charge at any SWISS airport desk and can be re-used. Bags thus tagged can be handed in at a self-baggage drop or taken to a staffed baggage desk.

SWISS plans to extend the facility to inbound flights to Zurich. It is already available on services from JFK and Moscow and will be extended to flights from the United States and other services from outside the European Union. Customers flying to Geneva from JFK, Pristina, Marrakech, Skopje and Moscow can also already use the print-at-home tags. The airline is working with IATA and relevant authorities to be able to use the new facility on Switzerland-bound flights from EU member countries.

-- Janet Northcote