Star Alliance Silver
Before frequent flyers achieve their Gold status, they can enjoy Star Alliance benefits by qualifying for Silver Status.
You can recognise a Silver status customer in your reservation system's Passenger Name Records (PNR) which indicate customer's status with a '/S'. In Departure Control System, the customer's tier level is indicated with '*S'. On the boarding passes look for the format 'XX*S' as Airline Star Alliance Silver (XX is the two-letter airline code).
Star Alliance Silver customers are entitled to a standard set of benefits whenever they fly on any Star Alliance carrier.
The benefits are as follows:
- Priority Reservations Waitlisting
If there aren't any seats available on their preferred flight, we ensure that they are given higher priority on the waiting list.
- Priority Airport Standby
If their travel plans change and flights are full, their Star Alliance Silver status ensures they are given higher priority when standing by for a flight at the airport.
We are always looking for ways to improve services throughout the Star Alliance network to give our customers the very best experience when they travel.
About Daniela Machova
Manager Loyalty Recognition