Star Alliance Silver
Before frequent flyers achieve their Gold status, they can enjoy Star Alliance benefits by qualifying for Silver Status.
You can recognise a Silver status customer in your reservation system's Passenger Name Records (PNR) which indicate customer's status with a '/S'. In Departure Control System, the customer's tier level is indicated with '*S'. On the boarding passes look for the format 'XX*S' as Airline Star Alliance Silver (XX is the two-letter airline code).
Star Alliance Silver customers are entitled to a standard set of benefits whenever they fly on any Star Alliance carrier.
The benefits are as follows:
- Priority Reservations Waitlisting
If there aren't any seats available on their preferred flight, we ensure that they are given higher priority on the waiting list.
- Priority Airport Standby
If their travel plans change and flights are full, their Star Alliance Silver status ensures they are given higher priority when standing by for a flight at the airport.
We are always looking for ways to improve services throughout the Star Alliance network to give our customers the very best experience when they travel.