Worst airlines named in AirHelp ranking: SATA, EasyJet and Virgin Atlantic named
Portuguese carrier SATA has come in last in a new survey ranking the world's worst airlines, with EasyJet coming in at second. Virgin Atlantic came third in the table created by AirHelp. AirHelp rated 34 airlines according to 3 categories: each carrier's quality rating by Skytrax; the airline's on-time flight performance during the last quarter of last year; and "claim processing", which considers the number of rejected flight compensation claims that were later up-held in court, and the time it takes for the airline to acknowledge, handle and pay out a successful claim. It is unknown how many passengers were surveyed for the latest rankings but the data was drawn from 3,607 compensation claims made in the final quarter of last year. <br/>
https://portal.staralliance.com/imagelibrary/news/hot-topics/2016-03-04/unaligned/worst-airlines-named-in-airhelp-ranking-sata-easyjet-and-virgin-atlantic-named
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Worst airlines named in AirHelp ranking: SATA, EasyJet and Virgin Atlantic named
Portuguese carrier SATA has come in last in a new survey ranking the world's worst airlines, with EasyJet coming in at second. Virgin Atlantic came third in the table created by AirHelp. AirHelp rated 34 airlines according to 3 categories: each carrier's quality rating by Skytrax; the airline's on-time flight performance during the last quarter of last year; and "claim processing", which considers the number of rejected flight compensation claims that were later up-held in court, and the time it takes for the airline to acknowledge, handle and pay out a successful claim. It is unknown how many passengers were surveyed for the latest rankings but the data was drawn from 3,607 compensation claims made in the final quarter of last year. <br/>
