SITA, Lufthansa develop bag-tracing technology
SITA and Lufthansa have jointly developed bag-tracing technology called WorldTracer, which they say will “speed up the repatriation of delayed or mishandled bags to passengers.” According to SITA, the new-generation WorldTracer system provides Lufthansa agents access to a new, user-friendly desktop interface that makes it easy to record delayed baggage and trace the missing bags “no matter where in the world they are.” SITA said the new interface allows ground handlers, airport operators and airlines to access WorldTracer’s global baggage data while integrating it with their own reservation or operations systems, providing a rich data set that helps quickly trace a missing bag. The new WorldTracer desktop application will be available to all agents across the Lufthansa group in 2016. <br/>
https://portal.staralliance.com/imagelibrary/news/hot-topics/2016-03-17/star/sita-lufthansa-develop-bag-tracing-technology
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SITA, Lufthansa develop bag-tracing technology
SITA and Lufthansa have jointly developed bag-tracing technology called WorldTracer, which they say will “speed up the repatriation of delayed or mishandled bags to passengers.” According to SITA, the new-generation WorldTracer system provides Lufthansa agents access to a new, user-friendly desktop interface that makes it easy to record delayed baggage and trace the missing bags “no matter where in the world they are.” SITA said the new interface allows ground handlers, airport operators and airlines to access WorldTracer’s global baggage data while integrating it with their own reservation or operations systems, providing a rich data set that helps quickly trace a missing bag. The new WorldTracer desktop application will be available to all agents across the Lufthansa group in 2016. <br/>
