WestJet Airlines admits to ‘reliability challenges’ on new London

WestJet Airlines has been experiencing “reliability and on-time performance challenges” with its new overseas flights to London, forcing it to cancel 10 flights and delay several others in the first 2 months of operations. The issue is the result of mechanical problems with the planes WestJet is using on the London routes. The 4 Boeing 767s were acquired from Qantas Airways and are 23 to 25 years old. These are the first 767s operated by WestJet and a company spokeswoman said introducing a new aircraft type into an airline’s fleet can create problems. WestJet also encountered problems with on-time performance when it first launched its Encore regional airline using Bombardier’s Q400s. CE Gregg Saretsky acknowledged the problem, calling it “teething pains,” and said performance was starting to improve. <br/>
Financial Post
http://business.financialpost.com/news/transportation/westjet-airlines-ltd-boosts-revenue-forecast-after-record-traffic-growth
7/11/16