ANA named ATW 2018 Airline of the Year
ANA is the ATW 2018 Airline of the Year, it was announced Jan 16. It is the second time in 5 years that Japan's largest and only 5-Star airline has won the top honour. The ATW Airline Industry Achievement Awards recognise excellence across a broad range of airline operations and are widely considered as the most coveted in the air transport industry. "With everything from its commitment to customer service to its global partnerships and superb management, ANA showed that it stood above its competitors,” ATW editor-in-chief Karen Walker said. ANA demonstrated a record of outstanding safety, performance, innovation and customer service that included new advances in customising passengers' needs at all stages of the airport experience, including the check-in counter, lounges and at the boarding gate. <br/>
https://portal.staralliance.com/imagelibrary/news/hot-topics/2018-01-17/star/ana-named-atw-2018-airline-of-the-year
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ANA named ATW 2018 Airline of the Year
ANA is the ATW 2018 Airline of the Year, it was announced Jan 16. It is the second time in 5 years that Japan's largest and only 5-Star airline has won the top honour. The ATW Airline Industry Achievement Awards recognise excellence across a broad range of airline operations and are widely considered as the most coveted in the air transport industry. "With everything from its commitment to customer service to its global partnerships and superb management, ANA showed that it stood above its competitors,” ATW editor-in-chief Karen Walker said. ANA demonstrated a record of outstanding safety, performance, innovation and customer service that included new advances in customising passengers' needs at all stages of the airport experience, including the check-in counter, lounges and at the boarding gate. <br/>
