Lufthansa implements ‘SmartDepart’ fast lanes in Munich
Lufthansa has introduced “SmartDepart” gates in Munich to expedite passengers flying to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg. The Munich SmartDepart Fast Lane project—which Lufthansa began trialling in July 2017—was originally planned to begin at the end of Oct 2017. The lanes give Terminal 2 passengers dedicated access to security checks weekdays between 6-8:30 a.m. and 4-6:30 p.m., with departure gates nearby and shorter boarding times. The key requirement is that passengers have only 1 item of hand luggage. Lufthansa CE Munich hub Wilken Bormann said that after a successful trial period, “the time savings were very noticeable for our passengers. In a survey, the majority of passengers stated that the start of their journey was much more comfortable,” he said. <br/>
https://portal.staralliance.com/imagelibrary/news/hot-topics/2018-01-19/star/lufthansa-implements-2018smartdepart2019-fast-lanes-in-munich
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Lufthansa implements ‘SmartDepart’ fast lanes in Munich
Lufthansa has introduced “SmartDepart” gates in Munich to expedite passengers flying to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg. The Munich SmartDepart Fast Lane project—which Lufthansa began trialling in July 2017—was originally planned to begin at the end of Oct 2017. The lanes give Terminal 2 passengers dedicated access to security checks weekdays between 6-8:30 a.m. and 4-6:30 p.m., with departure gates nearby and shorter boarding times. The key requirement is that passengers have only 1 item of hand luggage. Lufthansa CE Munich hub Wilken Bormann said that after a successful trial period, “the time savings were very noticeable for our passengers. In a survey, the majority of passengers stated that the start of their journey was much more comfortable,” he said. <br/>
