Qantas names new heads for loyalty, customer roles
Qantas has named a new head for its loyalty unit, as well as a new chief customer officer. Olivia Wirth has been tapped to head the company's loyalty business, replacing Jayne Hrdlicka who announced her departure from the Qantas Group in December 2017. A nine-year veteran of Qantas, Wirth is now the chief customer officer. Replacing her in the chief customer officer role will be Vanessa Hudson, a 23-year veteran of the company whose current role is executive manager of sales and distribution. “At the senior executive level we have a number of very high calibre individuals who have a deep understanding of our business, and Olivia and Vanessa are two standout examples of that,” says CE Alan Joyce.<br/>
https://portal.staralliance.com/imagelibrary/news/hot-topics/2018-01-25/oneworld/qantas-names-new-heads-for-loyalty-customer-roles
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Qantas names new heads for loyalty, customer roles
Qantas has named a new head for its loyalty unit, as well as a new chief customer officer. Olivia Wirth has been tapped to head the company's loyalty business, replacing Jayne Hrdlicka who announced her departure from the Qantas Group in December 2017. A nine-year veteran of Qantas, Wirth is now the chief customer officer. Replacing her in the chief customer officer role will be Vanessa Hudson, a 23-year veteran of the company whose current role is executive manager of sales and distribution. “At the senior executive level we have a number of very high calibre individuals who have a deep understanding of our business, and Olivia and Vanessa are two standout examples of that,” says CE Alan Joyce.<br/>
