US: Disputes over mask mandates comprise 75% of FAA’s unruly-passenger complaints on planes
A majority of the FAA’s unruly-passenger reports on airplanes stem from passengers who refuse to comply with mask mandates put in place to guard against the spread of Covid-19. Roughly 75% of the unruly-passenger reports since Jan. 1 have started with people who didn’t want to wear their masks and escalated from there into profanity, shouting matches, even physical violence, the agency said Tuesday. The FAA implemented a “zero tolerance” policy at the beginning of this year with hefty fines that was aimed at curbing unruly passengers after an uptick in incidents, but that hasn’t stopped travelers from swearing at airline workers, disrupting flights and even knocking two teeth out of one flight attendant’s mouth. “It’s out of control,” said Paul Hartshorn, spokesman for the Association of Professional Flight Attendants, which represents American Airlines’ more than 20,000 cabin crew members. “It’s really coming to the point where we have to defend ourselves.” Current federal mask mandates require that travelers on trains, buses, commercial flights and at airports wear face masks. The mandate, which was extended in the spring, is currently set to expire on Sept. 13.<br/>
https://portal.staralliance.com/imagelibrary/news/hot-topics/2021-07-07/general/us-disputes-over-mask-mandates-comprise-75-of-faa2019s-unruly-passenger-complaints-on-planes
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US: Disputes over mask mandates comprise 75% of FAA’s unruly-passenger complaints on planes
A majority of the FAA’s unruly-passenger reports on airplanes stem from passengers who refuse to comply with mask mandates put in place to guard against the spread of Covid-19. Roughly 75% of the unruly-passenger reports since Jan. 1 have started with people who didn’t want to wear their masks and escalated from there into profanity, shouting matches, even physical violence, the agency said Tuesday. The FAA implemented a “zero tolerance” policy at the beginning of this year with hefty fines that was aimed at curbing unruly passengers after an uptick in incidents, but that hasn’t stopped travelers from swearing at airline workers, disrupting flights and even knocking two teeth out of one flight attendant’s mouth. “It’s out of control,” said Paul Hartshorn, spokesman for the Association of Professional Flight Attendants, which represents American Airlines’ more than 20,000 cabin crew members. “It’s really coming to the point where we have to defend ourselves.” Current federal mask mandates require that travelers on trains, buses, commercial flights and at airports wear face masks. The mandate, which was extended in the spring, is currently set to expire on Sept. 13.<br/>