'Air NZ world's 10th most loved airline'
It's computer-generated and it's based on analysing tweets, but a new survey has found that Air NZ is the world's tenth most loved airline. The survey by a Florida research company for US charter airline Stratos analysed 1.3m tweets mentioning 70 world airlines between Nov 20 and Jan 9. It "ran a sampling of the electronic conversations through a sentiment analysis algorithm to determine how positive or negative passengers felt about an airline". Korean Air topped the resulting league table with a score of +0.57 on a scale running from +1 (only positive comments) to -1 (only negative comments). Air NZ came tenth on +0.43, behind Canadian charter company Air North, TUfly, TAP Portugal, Air France, Tiger, Monarch, Icelandair and Tarom. Jetstar came eighth from the bottom, scoring -0.05. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-02-22/star/air-nz-worlds-10th-most-loved-airline
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'Air NZ world's 10th most loved airline'
It's computer-generated and it's based on analysing tweets, but a new survey has found that Air NZ is the world's tenth most loved airline. The survey by a Florida research company for US charter airline Stratos analysed 1.3m tweets mentioning 70 world airlines between Nov 20 and Jan 9. It "ran a sampling of the electronic conversations through a sentiment analysis algorithm to determine how positive or negative passengers felt about an airline". Korean Air topped the resulting league table with a score of +0.57 on a scale running from +1 (only positive comments) to -1 (only negative comments). Air NZ came tenth on +0.43, behind Canadian charter company Air North, TUfly, TAP Portugal, Air France, Tiger, Monarch, Icelandair and Tarom. Jetstar came eighth from the bottom, scoring -0.05. <br/>
