How does Singapore Airlines retain its employees?
Singapore Airlines spends more than S$100m on training a year, including flight operations training programmes. According to the airline, its comprehensive training programmes have helped develop its employees. For instance, cabin crew undergo a 15-week training course that follows the Singapore Workforce Development Agency (WDA)'s service excellence framework. SIA employs approximately 12,000 people in Singapore, including ground staff, pilots and cabin crew. It added that 90% of them are locals, of which 15% are Permanent Residents. The airline also revealed that it has a low staff attrition rate. On average, cabin crew stay with the company for over 10 years, while ground staff typically serve for 19.5 years. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-05-10/star/how-does-singapore-airlines-retain-its-employees
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How does Singapore Airlines retain its employees?
Singapore Airlines spends more than S$100m on training a year, including flight operations training programmes. According to the airline, its comprehensive training programmes have helped develop its employees. For instance, cabin crew undergo a 15-week training course that follows the Singapore Workforce Development Agency (WDA)'s service excellence framework. SIA employs approximately 12,000 people in Singapore, including ground staff, pilots and cabin crew. It added that 90% of them are locals, of which 15% are Permanent Residents. The airline also revealed that it has a low staff attrition rate. On average, cabin crew stay with the company for over 10 years, while ground staff typically serve for 19.5 years. <br/>
