Wings of change in Malaysia Airlines
Malaysia Airlines seems to be refreshing itself just as it announced a modest profit of US$3.48m for Q1 2016 after a slew of internal restructuring initiatives that have streamlined the airline. Next on its plate is the need to refresh its uniforms that stewardesses wear, which is part of the plan to improve customer service, fine-tune its processes and improve productivity. But there is an uproar among people who disagree with the uniform change move, as for them removing the iconic kebaya will hurt the airline's legacy and identity. However, MAS' outgoing CE Christoph Mueller says the signature kebaya of the airline will stay. He says the idea of the uniform change came from within the employees who want a new look and feel to be in sync with the other changes at the airline. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-05-16/oneworld/wings-of-change-in-malaysia-airlines
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Wings of change in Malaysia Airlines
Malaysia Airlines seems to be refreshing itself just as it announced a modest profit of US$3.48m for Q1 2016 after a slew of internal restructuring initiatives that have streamlined the airline. Next on its plate is the need to refresh its uniforms that stewardesses wear, which is part of the plan to improve customer service, fine-tune its processes and improve productivity. But there is an uproar among people who disagree with the uniform change move, as for them removing the iconic kebaya will hurt the airline's legacy and identity. However, MAS' outgoing CE Christoph Mueller says the signature kebaya of the airline will stay. He says the idea of the uniform change came from within the employees who want a new look and feel to be in sync with the other changes at the airline. <br/>
