Security delays cause 70,000 American Airlines missed flights
Airport screening delays have caused more than 70,000 American Airlines customers and 40,000 checked bags to miss their flights this year, an executive told a US congressional subcommittee. A shortage of staff and a surge in passenger numbers have created a nightmare scenario for the US TSA, with airport wait times in places like Chicago stretching beyond 2 hours. American wants TSA to create a senior internal role focused on public concerns, said American Airlines' Kerry Philipovitch. The request comes days after Neffenger shook up TSA's management, removing the head of security operations, Kelly Hoggan. Philipovitch also recommended that TSA consider reinstating a risk-based screening programme that it cancelled last year because of high-profile lapses. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-05-27/oneworld/security-delays-cause-70-000-american-airlines-missed-flights
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Security delays cause 70,000 American Airlines missed flights
Airport screening delays have caused more than 70,000 American Airlines customers and 40,000 checked bags to miss their flights this year, an executive told a US congressional subcommittee. A shortage of staff and a surge in passenger numbers have created a nightmare scenario for the US TSA, with airport wait times in places like Chicago stretching beyond 2 hours. American wants TSA to create a senior internal role focused on public concerns, said American Airlines' Kerry Philipovitch. The request comes days after Neffenger shook up TSA's management, removing the head of security operations, Kelly Hoggan. Philipovitch also recommended that TSA consider reinstating a risk-based screening programme that it cancelled last year because of high-profile lapses. <br/>
