India proposes to recast air fare refund norms
Taking serious note of the indiscriminate policies of some domestic airlines on flight cancellations and refunds, the Civil Aviation Ministry Saturday proposed a number of steps to rein them in and said such charges won’t be allowed to exceed the base fare. Civil Aviation minister P. Ashok Gajapathi Raju said the proposals, which will be finalised soon, also call for airlines to ensure that refunds on cancelled tickets are made within 15 days, even if the bookings were made through agents or portals. “All taxes, levies and user and airport development fees shall be refunded in case of no-show and cancellations,” the minister said. “The compensation has also been significantly enhanced to up to INR20,000 in case of denied boarding due to overbooking,” Ashok said. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-06-13/general/india-proposes-to-recast-air-fare-refund-norms
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India proposes to recast air fare refund norms
Taking serious note of the indiscriminate policies of some domestic airlines on flight cancellations and refunds, the Civil Aviation Ministry Saturday proposed a number of steps to rein them in and said such charges won’t be allowed to exceed the base fare. Civil Aviation minister P. Ashok Gajapathi Raju said the proposals, which will be finalised soon, also call for airlines to ensure that refunds on cancelled tickets are made within 15 days, even if the bookings were made through agents or portals. “All taxes, levies and user and airport development fees shall be refunded in case of no-show and cancellations,” the minister said. “The compensation has also been significantly enhanced to up to INR20,000 in case of denied boarding due to overbooking,” Ashok said. <br/>
