US says airlines are improving at on-time performance
Airlines are doing a better job of sticking to their schedules, and consumer complaints are falling. The DoT said Monday that 84.5% of flights on the largest 12 US airlines arrived on time during April, better than the previous month and up from 81.8% in April 2015. Hawaiian Airlines and Delta Air Lines were the best at staying on schedule, while Spirit Airlines was last, arriving late more than one-fourth of the time. Consumer complaints about US airlines fell 20% to 870 from 1,083 in April 2015. The department said it received 870 consumer complaints about US airlines, down from 1,083 in April 2015. That was a tiny fraction of the roughly 60m people who boarded planes during the month, although many consumers who protest to airlines don't bother to file a complaint with the govt. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-06-14/general/us-says-airlines-are-improving-at-on-time-performance
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US says airlines are improving at on-time performance
Airlines are doing a better job of sticking to their schedules, and consumer complaints are falling. The DoT said Monday that 84.5% of flights on the largest 12 US airlines arrived on time during April, better than the previous month and up from 81.8% in April 2015. Hawaiian Airlines and Delta Air Lines were the best at staying on schedule, while Spirit Airlines was last, arriving late more than one-fourth of the time. Consumer complaints about US airlines fell 20% to 870 from 1,083 in April 2015. The department said it received 870 consumer complaints about US airlines, down from 1,083 in April 2015. That was a tiny fraction of the roughly 60m people who boarded planes during the month, although many consumers who protest to airlines don't bother to file a complaint with the govt. <br/>
