For want of a working coffeepot, your flight is delayed

Sometimes it’s not stormy weather, security holdups or late cabin crews that delay flights. Instead, it could be trouble with the galley coffeepots. If one of the $7,000 to $20,000 coffee makers on the plane isn’t working, the ground crew needs to make sure there’s not an electrical problem that could cause a fire or other hazard. American Airlines is particularly intent on improving its departure-time ratings. American’s chief of operations, Robert Isom, said that an “inordinate amount of coffee maker problems” were causing short delays. Isom came to American as part of its merger in 2013 with US Airways, where he had helped achieve one of the industry’s best on-time records. But American’s on-time performance is only middling. <br/>
NY Times
http://www.nytimes.com/2016/07/19/business/for-want-of-a-working-coffeepot-your-flight-is-delayed.html
7/18/16