US: Feds will require airline baggage fee refunds when bags are delayed
A new measure signed into law this month will require airlines to refund baggage fees when bags are delayed. With the new law, “passengers won’t have to spend a ton of time tracking down a refund when the airline doesn’t deliver,” according to US senator John Thune, chairman of the Senate Commerce committee. The measure in a FAA re-authorisation extension bill signed into law this month directs the US Transportation secretary to issue regulations on the matter within a year. The new regulations would require an airline to “promptly provide to a passenger an automated refund for any ancillary fees paid by the passenger for checked baggage” if the bag is not delivered within 12 hours of arrival of a domestic flight, or within 15 hours of arrival of an international flight. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-07-28/general/us-feds-will-require-airline-baggage-fee-refunds-when-bags-are-delayed
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US: Feds will require airline baggage fee refunds when bags are delayed
A new measure signed into law this month will require airlines to refund baggage fees when bags are delayed. With the new law, “passengers won’t have to spend a ton of time tracking down a refund when the airline doesn’t deliver,” according to US senator John Thune, chairman of the Senate Commerce committee. The measure in a FAA re-authorisation extension bill signed into law this month directs the US Transportation secretary to issue regulations on the matter within a year. The new regulations would require an airline to “promptly provide to a passenger an automated refund for any ancillary fees paid by the passenger for checked baggage” if the bag is not delivered within 12 hours of arrival of a domestic flight, or within 15 hours of arrival of an international flight. <br/>
