Southwest outage, cancelled flights cost estimated US$54m
The cancellation of more than 2,000 Southwest flights due to a computer outage last month will cost the carrier an estimated $54m. The Dallas Morning News reported the lost revenue and increased cost estimates based on a Southwest investor advisory released Wednesday. Southwest blamed a router failure for the July 20 outage and subsequent days of delays. While Southwest didn't provide a specific cost of the outage, the company said it would lead to a 0.5 percentage point drop in unit revenues during Q3 and that it expects its cost per seat mile to rise by up to 2%. The newspaper based its estimate on those projections.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-08-12/unaligned/southwest-outage-cancelled-flights-cost-estimated-us-54m
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Southwest outage, cancelled flights cost estimated US$54m
The cancellation of more than 2,000 Southwest flights due to a computer outage last month will cost the carrier an estimated $54m. The Dallas Morning News reported the lost revenue and increased cost estimates based on a Southwest investor advisory released Wednesday. Southwest blamed a router failure for the July 20 outage and subsequent days of delays. While Southwest didn't provide a specific cost of the outage, the company said it would lead to a 0.5 percentage point drop in unit revenues during Q3 and that it expects its cost per seat mile to rise by up to 2%. The newspaper based its estimate on those projections.<br/>
