The quest to end lost airline luggage
Delta Air Lines is investing US$50m to soothe one of air travel's biggest headaches: lost and delayed luggage. Delta carried nearly 120m checked suitcases last year, collecting US$25 in fees, each way, for most domestic bags. For that price, fliers expect their suitcase to be waiting on the carousel when they arrive. Delta already has one of the airline industry's best luggage handling records — just 1 out of every 500 bags failed to arrive on time — but hopes that by deploying a RFID tracking system globally it can improve further. If the system works, other airlines are likely to follow. By the end of this year, fliers will be able to track their bags through the Delta smartphone app, getting push notifications at each step of the journey. If a bag misses its flight, passengers are also notified instantly. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-09-01/sky/the-quest-to-end-lost-airline-luggage
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The quest to end lost airline luggage
Delta Air Lines is investing US$50m to soothe one of air travel's biggest headaches: lost and delayed luggage. Delta carried nearly 120m checked suitcases last year, collecting US$25 in fees, each way, for most domestic bags. For that price, fliers expect their suitcase to be waiting on the carousel when they arrive. Delta already has one of the airline industry's best luggage handling records — just 1 out of every 500 bags failed to arrive on time — but hopes that by deploying a RFID tracking system globally it can improve further. If the system works, other airlines are likely to follow. By the end of this year, fliers will be able to track their bags through the Delta smartphone app, getting push notifications at each step of the journey. If a bag misses its flight, passengers are also notified instantly. <br/>
