American Airlines food allergy policy discriminates, complaint says

American Airlines has been named in a federal complaint that claims the carrier discriminates against people with food allergies. Food Allergy Research & Education filed the complaint Tuesday. It follows an episode in which American denied a Washington family's request to pre-board with their 7-year-old daughter, who has multiple food allergies. FARE’s complaint, filed with the US DoT, requests an investigation of American Airlines for possible violations of the Air Carrier Access Act. The complaint focuses on what FARE says is American Airlines’ written policy prohibiting passengers with food allergies from pre-boarding. “We are calling on the DoT to take enforcement action and calling for a full retraction of this discriminatory policy,” FARE said. <br/>