Customers desert Tigerair as future of Bali flights remains uncertain

Customers are deserting the embattled Tigerair as the airline continues its attempt to fly its stranded passengers home from Bali. The airline was forced to suspend its flights after the Indonesian govt imposed new administrative requirements on the operation of its flights between Australia and Bali. Hundreds of holidaymakers were stranded as Tigerair struggled to re-accommodate passengers on its parent-airline Virgin Australia, or issue full refunds. When asked if the company had any words of reassurance for its future customers, a Tigerair spokesperson said the airline was trying its best to rectify the situation. The future of Tigerair's Bali service currently hangs in the balance, as the airline continues its confidential talks with the Indonesian authorities. <br/>
Sydney Morning Herald
http://www.smh.com.au/wa-news/customers-desert-tigerair-as-future-of-bali-flights-remains-uncertain-20170116-gtshmj.html
1/16/17