American Airlines reacted too slowly, too casually in uniform dispute, union leader says
The president of American Airline's flight attendants' union said the airline initially underestimated the problems regarding its new uniforms, was slow to address them and even now is not willing to conduct thorough tests. "If we can get this classified as a real problem and start realising that 11% [of flight attendants] is a big number, they will do something," said Bob Ross, president of the Association of Professional Flight Attendants. "The company has never felt it was a real issue," Ross said. An American spokeswoman said the carrier tested thoroughly before introducing the uniforms Sept 20, responded quickly as soon as it learned of widespread concerns and "continues to remain committed to working with APFA to reach a resolution for our team members as quickly as possible." <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-01-24/oneworld/american-airlines-reacted-too-slowly-too-casually-in-uniform-dispute-union-leader-says
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American Airlines reacted too slowly, too casually in uniform dispute, union leader says
The president of American Airline's flight attendants' union said the airline initially underestimated the problems regarding its new uniforms, was slow to address them and even now is not willing to conduct thorough tests. "If we can get this classified as a real problem and start realising that 11% [of flight attendants] is a big number, they will do something," said Bob Ross, president of the Association of Professional Flight Attendants. "The company has never felt it was a real issue," Ross said. An American spokeswoman said the carrier tested thoroughly before introducing the uniforms Sept 20, responded quickly as soon as it learned of widespread concerns and "continues to remain committed to working with APFA to reach a resolution for our team members as quickly as possible." <br/>
