Remember airplane food? It's back on long Delta flights
Delta is bringing free meals back to economy class on some long US flights after dropping them years ago to save money. Delta said Thursday it will start serving meals to all passengers on 12 long-haul routes over the next several weeks. Airlines took away free sandwiches and similar fare after two industry downturns in the decade of the 2000s. Delta was among the first to drop meals in economy, in 2001, and all the other big US carriers did the same by 2010. Since then, the carriers have returned to profitability and gone on a spree of buying new jets and hiring more employees. But free meals in economy have remained scarce except on international flights and ones to Hawaii — American gives passengers a sandwich box on some flights to the islands, and Delta began offering free meals on Honolulu flights last August. On nearly all other domestic flights, passengers sitting in the main cabin have to schlep their own meals from the airport concourse, pay for one on board, or make do with airline pretzels and peanuts. Delta tested free meals on routes between New York and California last year. Lisa Bauer, the airline's VP of on-board services, said customer-satisfaction scores were much higher on flights with meals. Representatives for both American Airlines and United Airlines said their carriers were studying the possibility of adding complimentary meals in the main cabin.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-02-17/sky/remember-airplane-food-its-back-on-long-delta-flights
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Remember airplane food? It's back on long Delta flights
Delta is bringing free meals back to economy class on some long US flights after dropping them years ago to save money. Delta said Thursday it will start serving meals to all passengers on 12 long-haul routes over the next several weeks. Airlines took away free sandwiches and similar fare after two industry downturns in the decade of the 2000s. Delta was among the first to drop meals in economy, in 2001, and all the other big US carriers did the same by 2010. Since then, the carriers have returned to profitability and gone on a spree of buying new jets and hiring more employees. But free meals in economy have remained scarce except on international flights and ones to Hawaii — American gives passengers a sandwich box on some flights to the islands, and Delta began offering free meals on Honolulu flights last August. On nearly all other domestic flights, passengers sitting in the main cabin have to schlep their own meals from the airport concourse, pay for one on board, or make do with airline pretzels and peanuts. Delta tested free meals on routes between New York and California last year. Lisa Bauer, the airline's VP of on-board services, said customer-satisfaction scores were much higher on flights with meals. Representatives for both American Airlines and United Airlines said their carriers were studying the possibility of adding complimentary meals in the main cabin.<br/>