Airlines told to pay flight compensation
Five airlines that fly into Europe have been told they must pay compensation to passengers for delays. American, Etihad, Emirates, SIA and Turkish Airlines will have to obey European laws or be taken to court. All had told the Civil Aviation Authority that they did not pay compensation when their delays meant passengers missed a connecting flight. But compensation is in fact due if passengers arrive at their final destination more than 3 hours late. Richard Moriarty, Director of Consumers and Markets at the CAA, said he was disappointed at the airlines' stance. "Airlines' first responsibility should be looking after their passengers, not finding ways in which they can prevent passengers upholding their rights. So it's disappointing to see a small number of airlines continuing to let a number of their passengers down”. \ <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-02-23/star/airlines-told-to-pay-flight-compensation
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Airlines told to pay flight compensation
Five airlines that fly into Europe have been told they must pay compensation to passengers for delays. American, Etihad, Emirates, SIA and Turkish Airlines will have to obey European laws or be taken to court. All had told the Civil Aviation Authority that they did not pay compensation when their delays meant passengers missed a connecting flight. But compensation is in fact due if passengers arrive at their final destination more than 3 hours late. Richard Moriarty, Director of Consumers and Markets at the CAA, said he was disappointed at the airlines' stance. "Airlines' first responsibility should be looking after their passengers, not finding ways in which they can prevent passengers upholding their rights. So it's disappointing to see a small number of airlines continuing to let a number of their passengers down”. \ <br/>
