Spirit promises it wonÕt be AmericaÕs worst airline in 2017

Spirit was ranked the worst airline in a study by travel and rewards website The Points Guy. The report analyzed data on the 10 largest domestic airlines in the US based on categories including price, convenience, headaches like lost baggage and extras like lounges and frequent flyer programs. Spirit finished last in on-time arrivals, customer satisfaction, cabin comfort, and its frequent flyer program, but topped the list for cheap airfares. Spirit started programs targeting on-time performance beginning last spring and has seen a 64% reduction in complaints year over year, a Spirit spokesman said. ÒWeÕre confident that weÕll have a much better showing in the 2017 study,Ó he said.<br/>