United Airlines offers refunds as outrage at a violent removal continues

United Airlines struggled Wednesday to respond to a third day of public outrage over widely shared videos of a passenger being dragged off an airplane, offering a refund to every passenger on the flight and promising to no longer have the police remove passengers from planes that are too full. Additionally, 2 more officers from Chicago’s Department of Aviation who were involved in the violent removal of the passenger Sunday were placed on administrative leave while investigators continued “reviewing the details surrounding the incident,” said a spokeswoman for the department. Oscar Munoz, the company’s CE, told ABC News Wednesday morning that he felt “shame” over the violent treatment Dr Dao had received. He also said he regretted his earlier public responses. <br/>