Jetstar rated worst airline in the world in latest global survey
Jetstar is the worst airline in the world for frequently having long delays and adding "sneaky" fares to online bookings, according to the results of a new global survey. More than one in three Jetstar passengers (37.2%) said they've experienced flight delays and the average wait was four hours after the scheduled departure time, according to Daily Mail. Watchdog Choice and 10 other consumer groups surveyed about 11,000 people from Australia, Belgium, Brazil, Denmark, France, Italy, Portugal and Spain. Tiger Airways was not included in the survey results because the budget carrier received less than 100 responses and the sample size was too small. Jetstar received just one star (out of five) for overall satisfaction. The airline's comfort rating was 4.51 and its website transparency score was 4.81. Jetstar's overall satisfaction rating was 6.01. A Jetstar spokesperson questioned the accuracy of the survey results. Choice head of media, Tom Godfrey, said Jetstar "needs to clean up its act".<br/>
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Jetstar rated worst airline in the world in latest global survey
Jetstar is the worst airline in the world for frequently having long delays and adding "sneaky" fares to online bookings, according to the results of a new global survey. More than one in three Jetstar passengers (37.2%) said they've experienced flight delays and the average wait was four hours after the scheduled departure time, according to Daily Mail. Watchdog Choice and 10 other consumer groups surveyed about 11,000 people from Australia, Belgium, Brazil, Denmark, France, Italy, Portugal and Spain. Tiger Airways was not included in the survey results because the budget carrier received less than 100 responses and the sample size was too small. Jetstar received just one star (out of five) for overall satisfaction. The airline's comfort rating was 4.51 and its website transparency score was 4.81. Jetstar's overall satisfaction rating was 6.01. A Jetstar spokesperson questioned the accuracy of the survey results. Choice head of media, Tom Godfrey, said Jetstar "needs to clean up its act".<br/>