Finnair tests face recognition technology

Finnair and airport operator Finavia, together with digital developer Futurice, are testing the use of face recognition technology for the check-in process of Finnair flights at Helsinki Airport this month. During the test period, the companies will gather information on the applicability of face recognition technology to the airport environment and the systems and processes used by the airline. Finnair has invited a group of 1,000 frequent flyers to take part in the test. Finnair customers taking part in the test use a test application to send their face portraits to the test system. When checking in, customers will use a designated check-in desk, where the face recognition technology will be installed. A customer service agent will then check the customer’s travel information and indicate in the test system if the face recognition was successful. <br/>