Delta apologizes for 'booting' passenger off flight

Delta Air Lines apologized Thursday to customers, who were forced off its flight last month, and said it would refund them and provide additional compensation. A video was posted online by Brian Schear Wednesday, claiming that Delta "booted" him off a flight, along with his wife and 2 infants, due to overbooking. "We are sorry for the unfortunate experience our customers had with Delta," the company said Thursday. The flight was departing from Maui to Los Angeles April 23. This comes nearly a month after United Continental sparked outrage for dragging a passenger by his hands, out of an overbooked flight. However, the airline reached a settlement with the passenger last month. Following the United incident, Southwest Airlines said it would stop overbooking its flights. <br/>
Reuters
https://www.nytimes.com/reuters/2017/05/04/business/04reuters-delta-air-passenger.html
5/4/17