Buffett says United mishandled fallout of passenger dragging incident

Warren Buffett said Monday that United Airlines made a “terrible mistake” in handling the fallout after a man was forcibly dragged off a United flight. But the billionaire said that the incident did not undermine his investment strategy, in which Berkshire Hathaway became the largest investor in United Continental Holdings. “Obviously it was a terrible mistake,” Buffett said. Munoz has since “apologised many times, but your first reaction is going to get a lot of attention.” Buffett said the industry has become more efficient, even if fuller planes and tighter seats cause a “fair amount of discomfort”. He said the Dao incident wouldn’t change that. “They may become like cattle cars,” he said, “but a significant percentage would rather be treated that way and fly for X than have far more leg room (and other benefits) and fly for X plus 25%.” <br/>