BA flights restored but questions remain after weekend IT meltdown

BA flights were back in the skies Tuesday but the company faced increasing pressure over its response to the huge IT failure that left 75,000 passengers stranded over a holiday weekend and dealt a major blow to its reputation. BA, which once marketed itself as "the world's favorite airline" suffered a public relations disaster after it had to cancel all flights from London's Heathrow and Gatwick airports on Saturday. It blamed a power surge that knocked out its computer system, disrupting flight operations, call centers and its website. Although BA said it expected to run a full schedule from Heathrow and Gatwick on Tuesday, it was left with work to do in the longer term to restore its reputation after a long weekend of chaos and frustration for passengers. British PM Theresa May weighed in on the issue on the campaign trial ahead of the June 8 national election. "It is up to them to sort their IT out and to ensure that they're able to provide the services that people expect them to provide as BA," May said. BA said it was launching a thorough investigation to understand what happened and make sure there was no repeat.<br/>