Ryanair seat assignments: Passengers complain, but airline insists 'no new policy'
Passenger anger is mounting at what is claimed to be a new seating regime brought in for the summer by Ryanair - yet the airline insists: "There is no new policy." Last month The Independent revealed that passengers who declined to pay for booked seats were being allocated seats in the middle of a row of three by Ryanair. In the most extreme case, a group of 20 golfers flying to Spain found that all but 3 of them been allocated middle seats and scattered in rows all along the plane. The trio who were not affected had paid in advance to book extra legroom seats. A spokesperson for Ryanair said: "Customers who do not wish to purchase a seat are randomly allocated a seat, free of charge. This has been our policy since the introduction of allocated seating in Feb 2014." <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-06-13/unaligned/ryanair-seat-assignments-passengers-complain-but-airline-insists-no-new-policy
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Ryanair seat assignments: Passengers complain, but airline insists 'no new policy'
Passenger anger is mounting at what is claimed to be a new seating regime brought in for the summer by Ryanair - yet the airline insists: "There is no new policy." Last month The Independent revealed that passengers who declined to pay for booked seats were being allocated seats in the middle of a row of three by Ryanair. In the most extreme case, a group of 20 golfers flying to Spain found that all but 3 of them been allocated middle seats and scattered in rows all along the plane. The trio who were not affected had paid in advance to book extra legroom seats. A spokesperson for Ryanair said: "Customers who do not wish to purchase a seat are randomly allocated a seat, free of charge. This has been our policy since the introduction of allocated seating in Feb 2014." <br/>