Mexican consumer protection office fines airlines for baggage fees

Mexico’s federal consumer attorney’s office Profeco has fined 5 airlines for charging fees on customers’ first checked bags on flights from Mexico City to the US and Canada. The fines, imposed on Aeromexico, Interjet, Volaris and VivaAerobus, as well as JetBlue Airways, total MXP22.4m (US$1.4m). Profeco said the airlines violated provisions of Mexico’s consumer protection law and civil aviation regulations. The federal agency also said the sanctioned airlines were found to have “engaged in misleading advertising, discriminatory acts, abusive clauses in their membership contract and other practices that violate the rights of passengers.” Profeco said it is keeping open potential proceedings against United Airlines and American Airlines for the same infringement. <br/>