American Airlines looks to the IBM Cloud to end travel hell

American Airlines is looking to IBM to help put an end to terrible airport experiences. The airline is starting to move its online services to IBM's cloud network, beginning with its website, apps and airport kiosks, as well as a handful of internal processes. American announced in November that it had chosen IBM's Cloud over competitors Amazon and Microsoft, but it's taken since then to begin its transition. The move to IBM Cloud won't do much when it comes to legroom on American's planes. But customers will likely notice other changes, particularly when it comes to booking flights and getting access to new features online or through their phones. American declined to say when the changes will be public, saying only that the features are in development and will go live in the near future. <br/>