EU court: Airlines must not charge cancellation fees
The European Court of Justice has said that airlines cannot levy additional charges if a consumer cancels a flight. German judges asked the court to rule on Air Berlin's refund policy and disclosure of additional taxes. Airlines were ordered Thursday by Europe's top court to increase the transparency of their airfares by individually disclosing taxes, airport fees and other charges levied to consumers. The EJC also ruled that carriers can no longer levy extra charges against customers who either miss or cancel their flights. The ruling means airlines can no longer hide those additional charges in the airfare or cancellation fees. The case relates to a complaint about Air Berlin's policy of charging a E25 cancellation fee on the amount to be reimbursed if a traveller cancels, or does not take their flight. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-07-07/general/eu-court-airlines-must-not-charge-cancellation-fees
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EU court: Airlines must not charge cancellation fees
The European Court of Justice has said that airlines cannot levy additional charges if a consumer cancels a flight. German judges asked the court to rule on Air Berlin's refund policy and disclosure of additional taxes. Airlines were ordered Thursday by Europe's top court to increase the transparency of their airfares by individually disclosing taxes, airport fees and other charges levied to consumers. The EJC also ruled that carriers can no longer levy extra charges against customers who either miss or cancel their flights. The ruling means airlines can no longer hide those additional charges in the airfare or cancellation fees. The case relates to a complaint about Air Berlin's policy of charging a E25 cancellation fee on the amount to be reimbursed if a traveller cancels, or does not take their flight. <br/>