THAI Smile integrating with parent's online booking system

THAI Smile is finally set to integrate its reservation system with that of parent THAI on Aug 1 after delays and inflated costs. The change the reservation and ticketing system, from the present Navitaire system to the Amadeus Altea Suite, promises to increase booking efficiency, making it more convenient, accurate and faster. The system will also support connectivity with other airlines, according to THAI Smile acting chief executive Wiwat Piyawiroj. He said the system will be implemented in four key areas: reservation, ticketing, inventory and check-in for departure control. This would result in greater efficiency of THAI Smile's passenger services and staff performance. THAI Smile's migration is meant to create greater integration with THAI, which is seeking to have the group's subsidiary airlines, including Nok Air, operate as a team. <br/>
Bangkok Post
http://www.bangkokpost.com/business/tourism-and-transport/1289635/thai-smile-integrating-with-parents-online-booking-system
7/19/17