United appears to have learned its lesson on bumping. The airline is booting fewer passengers from its planes against their will in the wake of a passenger-dragging incident that lit up social media in April. Involuntary bumps, which occur when a plane is overbooked, are down 85% in the past few months, according to CEO Oscar Munoz, who announced the stat on the company's Q2 earnings call. United was castigated online after a passenger was dragged off a plane, bloodied and screaming, to make room for commuting crew members. The airline has since enacted major reforms. United employees can now offer fliers up to $10,000 as an incentive to voluntarily give up their seats on an overbooked plane. The carrier also pings passengers before flights, during automated check-in or on its app, to see if they want to give up their seat in exchange for compensation. The effect has been sizable. Last month, United reported that involuntary bumping was down 79% in May compared to 2016. Overbooking flights is a regular practice among airlines, which want to make sure all the seats on its planes are full. <br/>