Singapore: Changi's T4 to use facial recognition technology

When a new terminal opens at Singapore's Changi Airport later this year passengers will be able to, in theory, go through check-in to boarding without speaking to another person. Automation is important for the city-state as it faces a labour crunch across many of its industries. It is also key for Changi given it is the world's sixth busiest for international traffic and is already operating close to total capacity, having last added a terminal almost a decade ago. Changi will be using facial recognition technology to offer self-service options at check-in, bag drop, immigration and boarding at the new terminal T4. Changi expects the automated process at the new terminal to yield manpower savings of about 20% in the longer term. T4 will increase the airport's overall annual capacity by 16m passengers to 82m. <br/>