US: Fewer passengers bumped by airlines after dragging case

A raft of airline policy changes prompted by the high-profile case of a man who was injured while being dragged off a plane in Chicago earlier this year have had a dramatic result: airlines reported the lowest level of involuntary passenger bumpings in history. Ticketed passengers who were refused a seat on flights fell to 44 per million passengers from April through June, the DoT said Tuesday. That was the lowest quarterly rate since the agency began collecting the data in 1995. The rate was 29% lower than the same period a year earlier, when 62 customers per million were bumped, according to department. Airline executives were hauled before Congress, and carriers raced to change their policies, after a man was injured on April 9 while being hauled from a United plane in Chicago. <br/>
Bloomberg
https://www.bloomberg.com/news/articles/2017-08-08/passenger-bumping-by-u-s-airlines-drops-after-dragging-incident
8/9/17