SWISS goes digital in the cabin

Swiss International Air Lineswill follow the growing trend for carriers to equip flight attendants with electronic devices by issuing all its cabin crew with tablets. The move follows a successful roll-out of the devices to the airline’s cabin service directors. The carrier will begin issuing tablets to its 3,500 cabin crew members in December, with all personnel to be equipped with the devices in the following two months. The tablets are part of a general drive to embed digitalization in SWISS’s procedures and activities. They will give cabin crew access to a range of information required prior to a flight, such as meal menus, service procedures and passenger data, together with notifications of any irregularities. The devices will also contain details of the crew members’ personal duty rosters, manuals and key contacts and will also allow them to complete forms and reports. Staff will be provided with an app to make the information available solely to the individual crew member. <br/>