United Airlines finally reveals how new overbooking compensation system works
United Airlines is now detailing how the carrier's new voluntary overbooking compensation system will play out. After quietly testing the system last month in a handful of markets, Tuesday the carrier rolled out the new system in all of its US hubs. Now United management will get a much better sense of whether the system is working and whether it will remain in place for the long haul. Basically, the new compensation system is set up to alert passengers at check-in (up to 24 hours before flight departure) whether they may be on a flight where overbooking could be an issue. The alert will offer passengers on that flight — excepting unaccompanied minors and group bookings — the opportunity to decide the dollar amount in travel vouchers they would accept to change their reservation to a different flight. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-10-04/star/united-airlines-finally-reveals-how-new-overbooking-compensation-system-works
https://portal.staralliance.com/cms/logo.png
United Airlines finally reveals how new overbooking compensation system works
United Airlines is now detailing how the carrier's new voluntary overbooking compensation system will play out. After quietly testing the system last month in a handful of markets, Tuesday the carrier rolled out the new system in all of its US hubs. Now United management will get a much better sense of whether the system is working and whether it will remain in place for the long haul. Basically, the new compensation system is set up to alert passengers at check-in (up to 24 hours before flight departure) whether they may be on a flight where overbooking could be an issue. The alert will offer passengers on that flight — excepting unaccompanied minors and group bookings — the opportunity to decide the dollar amount in travel vouchers they would accept to change their reservation to a different flight. <br/>