Air NZ's Christopher Luxon says businesses which just cut back aren't doing anything useful

Air NZ CE Christopher Luxon says businesses that just cut jobs, investment and customer service aren't doing anything useful and needed to think more broadly about their bottom line. "I could get a much higher share price for Air NZ in an instant by cutting jobs, cutting investment, cutting customer service and culture," he said at the airline's sustainability event Wednesday. He said business had a responsibility to define success more broadly than solely in commercial terms. Air NZ's board demanded the company achieved 3 very interdependent goals; commercial returns, enhanced customer experience and a strong people culture within the business. <br/>