Air NZ's Christopher Luxon says service different in leased Airbus planes

Air NZ CE Christopher Luxon has written to customers advising that the cabin product and service style will be different on leased planes to cover engine problems with Dreamliners. The airline will soon get 2 wet lease aircraft from Portugal's Hi Fly to operate selected Auckland–Sydney services and most Auckland–Perth services over the coming weeks. Luxon thanked customers for their patience as the company worked through "these unexpected challenges" of the Rolls-Royce engine issues on its Boeing 787-9 fleet. Luxon advised that passengers would notice a difference in the products and service style they were used to. Under the terms of the wet lease the flights would be operated by Hi Fly crew and pilots as Air NZ staff are not trained to operate the A330 and A340 aircraft. <br/>