Delta passengers stranded on tarmac in 'logic-defying’ 12-hour weather delay

Delta is facing criticism after one of its planes was stuck on the tarmac for almost 12 hours during an ice storm in Kansas City, leaving passengers stranded as they attempted to fly to Los Angeles. The flight was just one of many across multiple airlines which were cancelled or had its route significantly altered due to the wintry weather. Ann Ngo, who planned on returning home to California when she boarded the Delta flight, spent the next 12 hours snacking on food and waiting for the plane to take off, she told The Kansas City Star, which first reported on the delay. But the plane never left the ground. Just as passengers thought they were finally about to be airborne, they said a message came over the loudspeaker announcing that the flight had "timed out." Customers vented their frustration, with many taking to social media to skewer Delta for what they said was poor communication with passengers. “The gross incompetence associated with flight #2195 defies all logic,” said passenger Matt Montgomery. <br/>