Switzerland: More and more passengers flying into a temper
Swiss airlines had to deal with more unruly passengers than ever before last year: 795 incidents occurred with people endangering other passengers and the flight itself. This figure is up from 755 the previous year and 637 in 2015, according to the Federal Office of Civil Aviation. “The consumption of alcohol, drugs or medication is by far the most common cause of obstinate and unmanageable passengers,” said a spokeswoman for SWISS. Helvetic Airlines and Edelweiss also reported problems, for example ignored safety instructions, verbal confrontations with flight attendants, smoking in the lavatories and drinking alcohol that passengers had brought onto the plane themselves. In addition, arguments between passengers, for example over hand luggage, continued to cause headaches for the cabin crew. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2018-03-05/general/switzerland-more-and-more-passengers-flying-into-a-temper
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Switzerland: More and more passengers flying into a temper
Swiss airlines had to deal with more unruly passengers than ever before last year: 795 incidents occurred with people endangering other passengers and the flight itself. This figure is up from 755 the previous year and 637 in 2015, according to the Federal Office of Civil Aviation. “The consumption of alcohol, drugs or medication is by far the most common cause of obstinate and unmanageable passengers,” said a spokeswoman for SWISS. Helvetic Airlines and Edelweiss also reported problems, for example ignored safety instructions, verbal confrontations with flight attendants, smoking in the lavatories and drinking alcohol that passengers had brought onto the plane themselves. In addition, arguments between passengers, for example over hand luggage, continued to cause headaches for the cabin crew. <br/>
