Aeroflot to cancel premium frequent flyer status of unruly passengers

Aeroflot Airline will revoke the premium frequent flyer status of unruly passengers, after 9 reported cases of intolerable conduct—including physical assault toward employees, flight attendants and airline staff at the airport—since the beginning of 2018. Most of the cases involved passengers who had premium status in the frequent flyer program. In addition, the carrier said all bonus miles will be canceled and the passenger’s Aeroflot Bonus account will be closed; offenders will not be able to get another account in the program. Aeroflot previously announced it would hand over 2 cases—one involving a business-class passenger on a Moscow-Petropavlovsk-Kamchatsky flight and one involving a passenger on a Geneva-Moscow flight Jan 15 and Feb 23, respectively—to the Russian prosecution service. <br/>