More technology needed to improve airport experience

The head of Dubai Airports wants to get rid of everything you hate about travel. From queues and document checks to the long walks from one gate to another, Paul Griffiths, CE of Dubai Airports, believes technology can remove the pain from travel. Monday, Griffiths painted a picture of a future where the airport experience for passengers is significantly different than it is today. The CE said that change, driven by technology, is needed in order to meet the expected increase in passenger capacity. “Imagine an airport with no check-in, no immigration, and discreet, non-intrusive security all enabled through contact with a single identity data base held securely and available to those who currently need physical evidence of our identity as we travel,” Griffiths said. <br/>