Lufthansa warns on airport capacity crunch

Tensions between increasing passenger numbers and limited airport expansion will lead to airport-based services being further decentralised, according to Lufthansa Group senior director-product management ground & digital services Bjorn Becker. Passenger numbers are set to double to 7.2b by 2035, but airports only have plans to increase capacity by 20%-60% “The expected capacity shortage can only be mastered with fundamental structural improvements at the airport,” he said. Becker believes this crunch will force a rethink of airport processes. Some airport-based services will be shifted offsite, while others will need to be performed with increased efficiency on-site. “We need to push services away from the airport to be able to take care of the passenger numbers. We need to increase the efficiency of airports”. <br/>