United investigating claim that infant's car seat faced wrong way

United said it is reviewing an incident aboard one of its flight during which a woman claims she was told to incorrectly sit her child facing forward in a car seat. On Sunday, Cassie Hutchins shared on Facebook she was preparing to board a flight from Denver International Airport with her 8-month-old daughter when a gate agent took issue with the use of a car seat. She said because her daughter is only 18 pounds, she flies her in a rear-facing car seat. However, an agent told her neither she nor her daughter could stay on the flight unless they turned the car seat forward. "They told us that the plane could not leave without us moving it, so I knew we would be kicked off if we did not comply," she wrote in a post published on Facebook. United said they were reviewing the incident. "Our customers’ safety is our top priority, so we have already been in touch with the customer and the relevant flight staff to learn more about what happened."<br/>