Boeing creates one-stop shop for jets and services in Airbus battle

Boeing has reorganised its sales operations as part of a push into services that has helped it take a lead over Airbus this year. Boeing set up a standalone division in 2017 to build a $50b business in services for civil and defense aircraft. These can include repairs, crew rostering, parts and even wind forecasts. It previously offered fewer, more dispersed services. Now sales of jetliner services have been brought under the same umbrella as plane sales, headed by senior vice president Ihssane Mounir, Boeing’s overall commercial sales chief. The previously unreported move, which started late last year, is designed to increase the number of deals and boost profits as it will make it easier for Boeing to sell high-margin services at the same time as it sells planes. The change comes as airlines try to keep a lid on costs by planning jet purchases and long-term operations together.<br/>